【六】

agency personnel 代理人员

submission of tenders 递交标书

adjustment 调整，调节

statutory and regulatory requirements

法律法规要求

rework, vt 返工

repair, vt 返修

subcontractor 分承包方

annex 附录

improvement 改进

mprovement actions 改进措施

【七】

on-the-job training 岗位技能培训

responsibility of individual department and post 各部门, 各岗位职责

change identification 更改标记

change order number 更改单编号

process sheets 工艺单

process specification 工艺规程

procedure(process card) 工艺规程(工艺卡)

process characteristics 工艺特性

Job Description Format 工种描述单

work environment 工作环境

【八】

impartiality 公正性

functional requirements 功能要求

supplier 供方

supplier evaluation procedure

供方评价程序

supplier provided special processes

供方提供的特殊过程

verification at supplier's premises

供方现场验证

supply chain 供应链

criteria for supplier selection, evaluation and re-evaluation

供应商选择、评估和再评估准则

communication 沟通

customer 顾客

【九】

customer property 顾客财产

control procedure for customer property 顾客财产控制程序

customer feedback 顾客反馈

Customer Service Contact Form

顾客服务联系表

customer cummunications 顾客沟通

customer satisfaction 顾客满意

statistical analysis of customer satisfaction 顾客满意度统计分析

customer complaint 顾客投诉

identificaion of customer requirements

顾客要求的识别

management review 管理评审

【十】

records from management review

管理评审记录

management review control procedure

管理评审控制程序

management representative 管理者代表

management responsibility 管理职责

specified limits of acceptability

规定的可接受界限

specified use 规定的用途

process 过程

complexity of processes 过程的复杂性

monitoring and measurement of processes 过程的监视和测量

operation of process 过程的运行