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STOP观察与沟通(safety training observation program)(二)

来源: 2014-11-8 15:45:47      点击:

5、Procedures and Orderliness 程序和整理

l What serious unsafe act could be committed in your area because of inadequate procedures?

在你的责任区中,因为不适合的程序可能会造成什么样的不安全行为?

l What skills can you use to determine whether procedures are adequate, known and understood, and follower?

Decide to pay attention to how employees are following procedures. Stop near enough to observe them as they do the job paying special attention to job and safety procedures. Act to talk with them about procedures, especially with regard to whether they are known and understood. Report using a Safety Observation Card.

你可以使用哪些技巧来确认作业程序是否适合,且被员工知道、了解并遵守?

决定——要注意员工如何遵守程序。

停止——在够靠近的地点止步。

观察——员工如何进行工作,并特别注意工作的进行与安全程序。

行动——与他们讨论程序,特别注意他们是否知道并了解。

报告——利用安全观察卡来完成报告。

l What steps would you take to make the procedures adequate?

你会采取什么步骤,使程序更适当?

l What unsafe acts in your area do you think resulted from problems with procedures? With orderliness

在你的责任区内,你认为哪些不安全行为是由程序上的问题所引起?哪些是秩序上的问题所引起?

l What examples can you give of the way orderliness reflects safety standards?

你能举出什么例子来说明秩序反映出安全标准。

l How do you deal with disorderliness in your area? Does your approach work on a long-term basis?

你是怎样处理你区域的混乱?你的工作方式趋于长期性吗?

l How do you ensure that procedures are followed? What kind of follow-up checks do you use?

你是怎样确定程序被遵循?你使用那种追踪方式?

l What do you do to ensure that changes in procedures are know and followed?

你会做些什么来确定程序的改变已被知道并遵守?

l How do you encourage people in your area to assume responsibility for procedures and orderliness?

你如何鼓励你责任区内的人员来负担起有关规则与程序的责任?

l What safety rules and procedures do you need to remember before you begin this job?

在你开始这项工作前,你需要记得哪些安全规则与程序?

l What hazards are not covered in the rules and procedures?

这些规则与程序并未包含哪些危险?

l What additional procedures do you think are needed to protect you and others in this area?

你认为需要哪些其它的程序,以保护你自己及这区域内的其他人?

l How did you learn the procedures? Do you think the training was adequate?

你怎样学习这个程序?你认为这个培训是合适的吗?

l How do you learn about changes in procedures? Do you think the approach is a good one?

当程序由变动时,你是如何学习的?你认为这是一个好的方式吗?

l What kind of follow-up does your manager, supervisor, team leader do to be sure that you understand and follow the procedures?

你的经理、主管或小组领导人该采取何种后续追踪行动,以确定你已了解并遵循作业程序?

l If your supervision does not regularly check to see whether you are following procedures, how does it affect your attitude about those procedures?

假使你的主管并未定期来视察,那会如何影响你对作业程序的态度呢?

l Has your supervision ever asked you for your opinion about procedures? What is your opinion about them?

你的主管是否曾经问过你对作业程序的意见?而你有什么意见吗?

l What special conditions here require additional procedures?

什么特殊的条件要求额外的程序?

l How conscious are you orderliness in your area?

你对你区域内秩序维持的警觉度如何?

l What would you suggest improving orderliness in this area?

你对改善此地区的秩序有什么建议?

l When you think something unsafe is happening in your area, what do you do about it?

当你认为区域内有不安全事情发生时,你会怎样做?